Mozilla will shut down Pocket’s services on July 8, 2025. At that time users will no longer be able to access the Pocket website, apps and API. You can export your saved items and API data until October 8, 2025 before they are permanently removed. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

കൂടുതലറിയുക

This thread was archived. Please ask a new question if you need help.

My hard drive died but everything was backed up to the cloud. I followed the instructions but cannot migrate the old mail to the new computer.

  • 2 മറുപടികൾ
  • 1 has this problem
  • 1 കാഴ്ച
  • Last reply by Denebro

Denebro
Denebro
more options

My hard drive died, and I replaced it. I have everything backed up to a cloud account. I downloaded the back up and located the Profile folder. I followed the instructions for migrating my email (several times), but still I am unable to get my old email. I can see in the old profile a large cache of email, but I am unable to access it.

My hard drive died, and I replaced it. I have everything backed up to a cloud account. I downloaded the back up and located the Profile folder. I followed the instructions for migrating my email (several times), but still I am unable to get my old email. I can see in the old profile a large cache of email, but I am unable to access it.

എല്ലാ മറുപടികളും (2)

Zenos
Zenos
more options

Did the backup include a file named profiles.ini?

Denebro
Denebro Question owner
more options

Yes. The back up has files named "profiles.ini" and also one named "registry.dat"